Privacy Policy


Article 1 – Introduction

Protecting the privacy of visitors to the equicare-cliniqueveterinaire.vet website is a priority. This privacy policy details how personal data is collected, processed, and used.

Accepting the use of cookies on your first visit to the site implies authorization for their use in accordance with this policy.


Article 2 – Data collected

The types of information that may be collected, stored, and used include, but are not limited to:

Technical data :

  • IP address

  • Geographic location

  • Browser type and version

  • Operating system

Navigation data :

  • Provenance references

  • Duration of visits

  • Pages viewed

  • Navigation paths

Data provided during registration :

  • E-mail address

  • Name

  • Profile picture

  • Gender

  • Date of birth

  • Marital status

  • Interests and hobbies

  • Educational and professional background

  • Frequency and context of site use

Transaction data :

  • Information on purchases and services used

  • Full contact details related to orders

Data related to publications :

  • User ID

  • Profile pictures

  • Publication Content

Important note : It is imperative to obtain the prior consent of any third party before providing their personal data via this site.


Article 3 – Use of data

Personal information is used exclusively for the following purposes:

  • Site administration and related activities

  • Personalization of content and offers

  • Order processing and deliveries

  • Sending administrative documents and reminders

  • Commercial or informational communication (with prior consent)

  • Sending newsletters (unsubscribe possible at any time)

  • Sending targeted marketing content electronically or by post (subject to explicit consent)

  • Providing anonymous statistics to third parties

  • Handling requests, complaints and disputes

  • Site security and fraud prevention

  • Monitoring compliance with the general terms of use

Publication :
Data intended for publication will be processed according to the permissions provided. Privacy settings may limit its dissemination.

No personal data will be transmitted to third parties for direct marketing purposes without explicit consent.


Article 4 – Data Disclosure

Personal data may be disclosed to the following recipients, within the limits necessary for the purposes mentioned:

  • Internal collaborators

  • Insurers

  • Professional advisors

  • Service providers

  • Subcontractors

  • Companies in the same group

Certain circumstances may also require the transmission of data to the competent authorities, particularly in the context of:

  • Legal proceedings

  • Defense of legal rights

  • Fight against fraud

  • Sale or transfer of assets

  • Responses to injunctions from a court or administrative authority

Apart from these cases, no transmission to unauthorized third parties is carried out.


Article 5 – International Transfers

The data collected may be transferred, processed or stored in countries where the partner entities are located.

Important The published data may be accessible internationally via the internet. No guarantee can be given regarding its use by third parties.


Article 6 – Shelf life

The applicable storage periods are as follows:

  • Orders and invoicing : 10 years (accounting obligations)

  • Customer loyalty and prospecting : 3 years from the date of the last purchase

  • Payment details : not retained, deleted immediately after the transaction

  • Opposition lists : 3 years


Article 7 – Data Security

Technical and organizational measures are in place to ensure the security of the information collected:

  • Storage on secure servers (protected access)

  • Transactions protected by SSL encryption

  • Access to user accounts via password (at the user's own risk)

However, transmitting data over the internet always carries an inherent risk. The confidentiality of usernames and passwords remains the responsibility of the user.


Article 8 – Policy Update

This privacy policy may be subject to change. Regularly checking this page is recommended to stay informed of any updates.

In addition, notifications can be sent by email or via the site's internal messaging system.


Article 9 – Data Rights

Each user has the following rights:

  • Right to object

  • Right to withdraw consent

  • Right to portability

  • Right to restriction of processing

Requests to exercise these rights can be sent to:

  • Name : EQUICARE – EQUINE VETERINARIES

  • Function Data Protection Officer (DPO)

  • E-mail address contact@equicare.vet

  • Object Request to stop commercial offers

In the event of a violation of rights, a complaint can be addressed to the CNIL, via the website: https://www.cnil.fr

An explicit option to accept or refuse is systematically offered for any marketing use of data.


Article 10 – Third-party sites

The website equicare-cliniqueveterinaire.vet may contain links to other websites. No responsibility can be assumed for the privacy policies or practices of these third-party sites.


Article 11 – Use of cookies

The site uses cookies, These are small files sent to the browser and stored on the user's computer. These cookies allow the browser to be recognized on subsequent visits.

Two types exist:

  • Persistent cookies : stored until expiry or manual deletion

  • Session cookies : deleted when the browser is closed

Cookies do not contain directly identifiable information, but can be linked to other collected data.